Portico has been awarded a ‘Gold’ employer by Investors in People, the industry benchmark of good people management practice.

HOW WE DO IT

Portico has been awarded a ‘Gold’ employer by Investors in People, the industry benchmark of good people management practice.

We understand the difference between delivering a service and creating a memorable experience.


Our Values

Passion and service are integral to everything we do at Portico. We don’t just offer a great welcome, we take care of all the little things that make a real difference to the experiences people have.


People make companies and we want all of us at Portico to be the most positively engaged, working together in supportive teams and always evolving to provide the best service. The foundation of our culture is to build trusted partnerships with our people and our clients. This is underpinned by our values ‘Our Passion, Your Service’.

Our Passion

  • We attract and retain the best talent
  • We invest to set our people up for success
  • We develop our people to support growth and career progression
  • We celebrate, reward and recognise our people’s achievements
  • We take pride in everything we do

Your Service

  • We are adaptable and flexible in all that we do
  • We ‘challenge the status quo’ to seek better solutions for our clients
  • We use our expertise to improve, enhance services and add value
  • We are commercially astute
  • Everything we do is with honesty and integrity

Our methodology for success

We believe that service is ever-changing and we have some of the best people in the industry within our team who empower our people.


We create long-term trusted partnerships with our clients because we genuinely deliver on our promises and exceed expectations. It is our culture to challenge the norm, implement best practice, promote change and innovate. With the use of technology and systems our people explore operational efficiency, monitor trends and promote positive change, all of which are filtered back into the customer experience and often delivers commercial savings.

We apply a methodical approach to managing our services standards. Our operations team develop a bespoke service framework for each contract which focuses on people management, systems and processes, innovation and added value and our contractual performance.

Testimonials

The best company I've ever worked for

I think Portico are exceptional as a team

Employees from other contractors are envious of us at Portico

I love going to work

Involvement of staff very high

We feel involved and have ownership

Portico has an eye for people

I went to the induction and saw a difference straight away

Definitely a very human company

I feel valued, I like the way they do things

Training is excellent

We are delighted to see the organisation do so well

The best company I have worked for