World Mental Health Day
Work is a major part of our lives. On average we spend 1795 hours a year in the workplace – that’s almost ⅓ of your life. With this amount of time spent outside of personal and leisure time, …
National Customer Service Week
At Portico we’re really excited about the future of customer service, it’s come a long way over the last decade and modern technologies are helping to evolve and enhance customer experience beyond all expectations.The changing landscape of service …
Empowering Service ‘Habits’
We are living in an experience generation and economy – so what does that mean for guest services? 64% of customers believe customer experience is more important than price when deciding to make a purchase with a brand …
Reward & Recognition
We all need to say ‘thank you’ from time to time, and recognise when our people are working hard to deliver an outstanding service, whether dealing directly with guests, clients, colleagues or service partners.
We value our …
Portico Shortlisted for Two Foodservice Cateys
We’re excited to announce that we’ve been nominated for not one, but two awards at this year’s Foodservice Cateys Awards. Our Portico People at Deutsche Bank and News UK have both made the shortlist for the Front of …
A Look Inside Our 5th Annual Conference
The Portico Annual Conference is the perfect opportunity for our people to meet with industry leaders and share ideas about our business, helping us gain a further understanding of our prosperous guest services industry.
We hosted our …