Portico has been awarded a ‘Gold’ employer by Investors in People, the industry benchmark of good people management practice.

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Portico has been awarded a ‘Gold’ employer by Investors in People, the industry benchmark of good people management practice.

Category: Our People

The importance of telephone communication in business

10 March, 2020 - Our People

For National Telephonists’ Day on 10th March, we’re celebrating all of our capable and caring telecommunications workers within Portico.

 

 

 

From switchboard and call services to reception and helpdesk support, our people always deliver a reliable …


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Concierge Appreciation Day: Q&A

6 February, 2020 - Our People

On 6th February, we congratulated our residential superstars on Concierge Appreciation Day. Our concierges work within the beating heart of some of London’s most iconic and luxurious residential developments, with a complete focus on supporting their residents’ lifestyles …


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Engagement & Recognition

Our people have the autonomy and responsibility to make decisions in their daily work. We believe in accountability and trust. When people are given the tools and resources to manage and lead their own projects and work towards …


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World Mental Health Day

15 October, 2019 - Mental Health Awareness, Our People

Work is a major part of our lives. On average we spend 1795 hours a year in the workplace – that’s almost ⅓ of your life. With this amount of time spent outside of personal and leisure time, …


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National Customer Service Week

14 October, 2019 - Learning & Development, Our People

At Portico we’re really excited about the future of customer service, it’s come a long way over the last decade and modern technologies are helping to evolve and enhance customer experience beyond all expectations.The changing landscape of service …


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Empowering Service ‘Habits’

27 September, 2019 - Company, Learning & Development, Our People

We are living in an experience generation and economy – so what does that mean for guest services? 64% of customers believe customer experience is more important than price when deciding to make a purchase with a brand …


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